PIZZA NEXT DOOR · CUSTOMER INFORMATION

Good food.
Clear terms.

For help with an order, message us on WhatsApp and include your order ID.

Terms & Conditions

Orders are subject to store hours, kitchen capacity, and the availability shown on the menu. An order is confirmed when Pizza Next Door accepts it.
Menu prices and any delivery charge are shown during ordering. Your total may include the size, base, or extras you choose.
Please check your selected dishes, options, contact number, society, address, and requested time before placing your order.
Preparation and delivery times are estimates. We will contact you if we need to clarify an order or cannot fulfil it as requested.
Food images are illustrative; the prepared dish may vary slightly in appearance.

To request a change or cancellation, contact us on WhatsApp as soon as possible and share your order ID. We will confirm whether the kitchen can still make the change.
Once preparation has started, a cancellation may no longer be possible because the food is made to order.
If we cancel an order or cannot provide an item, contact us so we can resolve it. Depending on the situation, this may include a replacement or refund for the affected amount.
If an order arrives with a problem, message us promptly with your order ID and a description so we can review it.
Where a refund is approved, we will confirm the method with you. Bank or payment-provider processing times may vary.